Dear Customer,
I would like to start by thanking all my staff for their herculean efforts over the last couple of weeks. To Saj and Carol in the office and to Mark, Paul, Kevin, Simon, Martin, Warren, Neil, Pete and John who deliver your milk, thank you. We have all been buoyed along by your kind comments on the phone and by email, we really appreciate them.
All of us here are very aware that at this difficult time many of you are relying on us. We take that responsibility very seriously. We have and we will continue to do everything we can to ensure we deliver throughout this crisis.
Getting hold of stock, especially in the quantities we are currently using has been very challenging. Bread and eggs remain very short, but we will substitute bread brands and egg sizes where necessary.
If you have an online account, please use this to access our service as we are struggling to answer your calls and emails in a timely fashion. If you prefer to talk to talk to us our office hours are Monday to Friday 8am to 2pm.
None of us could ever have imagined that this situation would be thrust upon us. I am immensely proud of my staff for all their efforts and very grateful to all of you for your ongoing support.
Best Wishes
Phil